To fix factory reset issues on your Ring Camera, press and hold the setup button for 15–20 seconds until the light flashes. Ensure the device has power, then reconnect it through the Ring App and follow setup instructions.
Ring security cameras are designed to keep your home safe using features like real-time monitoring, motion detection alerts, and live video access, etc. But just like any other device, your ring camera may fall prey to technical issues. And in such cases, following the reset ring camera process can help restore normal functionality. Whether your camera is not connecting to WiFi, is showing errors in the app, or you are going to sell it, knowing how to reset Ring camera can help every time. This blog will walk you through the exact steps you can follow to complete the factory reset Ring Camera process and when you should perform it.
Why Should You Reset A Ring Camera?
However, before moving on to the steps, let’s briefly understand what the process of resetting the Ring camera means. During the process, the camera will be reset to its original factory settings, and the connections, settings, and pairing will be deleted.
After the process of resetting the Ring camera, the device will be like a new one, and the user will be required to set up the device and connect it to the Wi-Fi network.
A reset is generally recommended in the following cases:
- When the camera has stopped responding.
- Cases where there are issues with Wi-Fi connectivity.
- When you want to give the device to another person.
- When the device is stuck during installation.
Once you have completed resetting Ring camera, you can again connect your device using the Ring app and proceed with the setup Ring camera.
When Should You Reset Your Ring Camera?
Ring cameras are often reliable; however, certain situations may require you to reset Ring camera to restore functionality. You may need a factory reset Ring camera if:
- The camera is not connecting to your WiFi network.
- The device appears Ring camera offline in the app.
- Firmware updates are failing
- There are persistent technical issues
- You are going to sell this camera over to someone else.
In most cases, resetting the device resolves software glitches and allows the system to start fresh.
How to Factory Reset Ring Camera (Step-by-Step Guide)
It is easy to factory reset your Ring camera and it can be done in only a few steps. Here are some steps you can follow:
- Each of the cameras in the Ring series is equipped with a reset button. The position of this button varies depending on the model of the camera.
- It is located in any of the following positions: On top of the camera, on the side panel of the camera, under the faceplate of the camera, or near the battery compartment of the camera. A small button with “Setup” or “Reset” is present.
- Hold the reset button for 10-20 seconds. Meanwhile, look at the LED light of the camera. The LED light will start flashing, which means that the ring camera reset process has begun.
- Once this button is released, the device will automatically restart. At this stage, the camera will delete all prior settings and revert to factory settings. This step in resetting the Ring camera can take a minute or two.
- Once the reset is complete, the camera enters setup mode. Open the Ring app and log in using your Ring login credentials.
- Follow the on-screen instructions to reconnect the camera to your Wi-Fi network and finish the configuration.
How to Reset Ring Camera Using the App?
There are times when you may wish to reset the camera via the Ring app instead of using the button. To reset the Ring camera via the Ring app, follow these steps:
- Open the Ring smartphone app.
- Select the camera from the main dashboard.
- Go to Device Settings from the available options.
- Select General Settings. And then follow the prompts to Remove or Reset Device.
Please note that this method may not fully reset the Ring camera, but you may still need to use the reset button to do so. The physical reset button is always the preferred method to fully factory reset Ring camera.
Common Issues You Might Face when Resetting Ring Camera
Most often, restarting the Ring camera fixes connectivity or software problems. Nevertheless, there are minor problems that users may encounter when reconnecting to the camera. Below are common issues and how to fix them:
Camera Not Reconnecting to Wi-Fi
If the camera is not reconnecting after completing the Ring camera factory reset process, it is likely related to Wi-Fi signal strength.
You may try moving the router closer to the camera or rebooting the router. You must ensure that you have entered the Wi-Fi password correctly.
Camera Still Showing Offline
If the camera is still showing offline after reset, it is suggested that:
- Make sure that the camera has enough power
- Check that your internet is functioning
- Restart your router and modem
- Repeat the reset procedure
It is suggested to repeat the ring camera reset procedure once more to solve any lingering problems.
Camera Not Entering Setup Mode
If the LED light does not start flashing while holding the reset button, it is possible that the camera is not receiving enough power. Please recharge or change the battery and try resetting the ring camera again.
How to Avoid Frequent Ring Camera Reset?
Although resetting can fix many problems, it should not be done on a regular basis. Below are some guidelines on how to ensure your camera is working properly:
- Keep your camera near strong Wi-Fi signal.
- Regularly install firmware updates for your camera.
- Do not frequently change Wi-Fi network settings on your camera.
- Reboot your router occasionally.
These guidelines will help prevent the need for factory resetting your Ring camera.
FAQs:-
It is recommended that you reset your Ring camera if it is no longer working, if it is not connecting to Wi-Fi, or if it is showing errors continuously in its app. You may also consider resetting it if it is not working even after restarting your router or upgrading its firmware. Sometimes, people may also do a factory reset of Ring cameras if they are relocating or if they are gifting it to someone else. Reset helps in clearing all its previous settings and makes it ready for use with new settings.
When the factory reset is done on the Ring camera, the settings, the saved Wi-Fi connections, and the account connections will be deleted on the camera. The camera will be restored to its original factory settings, the same as when the camera was first removed from the box. When the factory reset has been done on the Ring camera, the user will be required to reconnect the camera to the Wi-Fi network and then set it up again with the Ring app, which will remove any configuration errors.
No, resetting the camera does not delete any video recordings already saved in your Ring account. The saved video recordings are safely stored in the cloud and can be accessed using the Ring app. The camera reset, however, clears device settings like Wi-Fi and motion detection settings. After resetting the Ring camera, you have to configure these settings again during setup.
If you find that your camera is not reconnecting after resetting the Ring camera, then there are a number of reasons why this is happening. Most of the reasons are usually related to Wi-Fi connectivity and/or entering the wrong information. First and foremost, you should ensure that your router is functioning properly and that you are entering the right information regarding your Wi-Fi password. In addition, you should also ensure that the camera is in range of the router.
Yes, it is possible to reset Ring cameras without using the mobile app by using the physical reset button on the camera. Generally, Ring cameras have a physical setup or reset button on top of or on the side of the camera or near the battery compartment. To reset the Ring camera, press and hold this button for 15 seconds or so until the LED light starts flashing. Once the LED light is flashing on the Ring camera, it means that the ring camera reset has started.